Privacy policy

Last Updated: June 2026

At LUXSHAKE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

1. INFORMATION WE COLLECT

When you visit our website, place an order, or contact us, we may collect:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information
  • Order history
  • Device and browser information
  • IP address

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order updates and tracking information
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

3. PAYMENT SECURITY

All payments are processed through secure third-party payment providers. We do not store or have access to your complete payment card information.

4. COOKIES

Our website uses cookies to:

  • Improve website functionality
  • Remember customer preferences
  • Analyze website performance
  • Enhance the shopping experience

You may disable cookies through your browser settings.

5. SHARING OF INFORMATION

We do not sell, rent, or trade your personal information.

We may share information only with trusted service providers necessary for:

  • Payment processing
  • Shipping and delivery
  • Website operation
  • Legal compliance

6. DATA RETENTION

We retain your information only for as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

7. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Object to certain data processing activities

To exercise these rights, please contact us.

8. THIRD-PARTY SERVICES

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated revision date.

10. CONTACT US

If you have any questions regarding this Privacy Policy, please contact us:

Email: luxshake@outlook.com